Dialog & E-Mail

trustedDialog

VISABILITY
THAT RESONATES

How trustedDialog increases trust, attention and impact

REACH OVER 40 MILLION EMAIL INBOXES IN THE
DACH REGION

At WEB.DE, GMX, 1&1, Telekom Mail and
freenet Mail

AROUND 500 BRANDS
RELY ON
TRUSTED DIALOG

See for yourself!

trustedDialog – the quality standard for secure and trusting digital dialogue

As the number of fraudulent emails grows, so does mistrust of senders.
The solution: trustedDialog. Your emails are certified and then delivered directly to the inbox. Displayed with a logo, seal and, optionally, a preview, they stand out in the inbox — building trust, attracting more attention and delivering better performance.

trustedDialog as an image booster for your brand

 Research Insights

Use the trustedDialog Preview to embed one to three images and/or a voucher code, and stand out from other senders in the WEB.DE and GMX inboxes even before the newsletter is opened.

> 20% CTR-Uplift for OTTO

 Load Case Study

Template for integration

 HTML Templates

Design recommendations

 Load Recommendations

Your advantages at a glance

TRUST

Through the trustedDialog seal

ATTENTION

Through the brand logo and trustedDialog Preview

REACH

Reach over 40 million active email accounts with trustedDialog

SERVICE

A designated contact person to answer your questions, as well as quick and easy activation

INSIGHTS

Key metrics such as view time, open rates, etc. at a glance

Are you interested? Contact us (trusteddialog@united-internet-media.de).

This is how trustedDialog works

Secure delivery to the inbox

Due to numerous filters, emails do not always reach users. With trustedDialog, a comprehensive sender authentication process and a content integrity check ensure secure emails, direct delivery to the inbox and the best possible protection against phishing, spam and viruses.

* trustedDialog emails may be delivered to the spam folder if this is the user’s decision.

Reach: Over 40 million inboxes in Germany, Austria and Switzerland

At WEB.DE, GMX, 1&1 and our partners Telekom Mail and freenet Mail

Source: Convios Consulting 2025, study commissioned by WEB.DE and GMX
Sample: 1,004 users aged 16 and over in Germany; Question: Which email provider do you use most frequently?
*including Vodafone, Deutsche Post, mail.de, and personal email domains
** Internal calculation

Coverage of all devices

trustedDialog is available in a multi-screen format and is compatible with the most common clients supported by the portals WEB.DE, GMX, 1&1, Telekom Mail and freenet Mail.

	Traditional email	trustedDialog email
Trustworthy and secure	✗	✓
Direct delivery to the inbox*	✗	✓
High awareness thanks to brand logo and trustedDialog Preview**	✗	✓
No distractions from advertising banners	✗	✓
No IP warming required*	✗	✓